Privacy Policy

This Privacy Policy explains how Dwellnivo, owned and operated by Qingdao Little Sugar Cube Trading Co., Ltd., collects, uses, discloses, and protects personal information when you visit our website, interact with advertising, contact us, or place an order.

1. Information we collect

Depending on your interaction with us, we may collect contact details (such as name, email address, phone number, billing and shipping address); order details (products ordered, value, status, shipping method, tracking, return or refund information); device and website data (such as IP address, browser, device type, approximate location, time zone, cookie identifiers, website activity, referring page, and advertising interactions); and customer-service communications. Payment cards are processed by payment providers; do not send full payment-card details to customer support.

2. How we use information

We use personal information to process payment and orders; arrange fulfillment, delivery, tracking, returns, and refunds; provide support; prevent fraud and protect security; improve our site and services; remember preferences; measure website and advertising performance; attribute purchases to campaigns; provide marketing where permitted; and meet legal, accounting, and regulatory obligations.

3. Cookies and similar technologies

We and service providers may use cookies, pixels, tags, scripts, local storage, device identifiers, and similar technologies for essential store functions, checkout, security, fraud prevention, preferences, analytics, and advertising measurement. Where required by law, non-essential technologies are activated only after valid consent. You can manage available choices through our cookie banner or privacy controls.

4. AppLovin advertising technology

We may use AppLovin advertising services, pixels, or related technologies to measure advertising performance, attribute website visits or purchases, prevent advertising fraud, understand campaign activity, and improve advertising performance. Depending on your location and privacy choices, AppLovin may receive device or browser identifiers, IP address, advertising interactions, website activity, and configured purchase-event information.

We do not intend to provide AppLovin with complete payment-card information, government-issued identification numbers, passwords, precise geolocation, health information, or information known to relate to a child. Where required, we identify AppLovin in our cookie controls, obtain consent before non-essential AppLovin technologies activate, respect applicable privacy choices, and provide a way to withdraw consent. For AppLovin’s privacy information, visit https://legal.applovin.com/privacy.

5. How information may be disclosed

We may disclose relevant information to Shopify and hosting providers, payment processors, fulfillment and warehouse providers, delivery companies, customer-support providers, security and fraud-prevention providers, analytics and advertising partners, professional advisers, and public authorities where legally required. Service providers receive information for the services they perform and are expected to handle it according to applicable contractual and legal obligations.

6. Targeted advertising and your choices

Depending on applicable law, sharing identifiers or website activity with advertising partners may constitute a sale, sharing, or processing for targeted advertising even when no money is exchanged. Where applicable, you may opt out through our cookie settings, privacy-choices page, a recognized browser or device privacy signal, or an email to service@dwellnivo.com. We honor legally required privacy choices where applicable and properly configured.

7. Data retention, security, and rights

We retain information only as long as reasonably necessary for the purposes above, including order fulfillment, support, legal obligations, fraud prevention, and dispute resolution. No system is perfectly secure, but we use reasonable administrative, technical, and organizational safeguards appropriate to our operations.

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or an opt-out of sale, sharing, or targeted advertising. Contact service@dwellnivo.com to make a request. We may need to verify your identity before responding. You may also have a right to appeal a decision where applicable.

8. International transfers and changes

Information may be processed in countries where we or our service providers operate, which may have different data-protection laws. We use appropriate safeguards where required. We may update this Policy and will post the updated version with a new effective date.